Shelby County Health Directive 13 – October 6

Shelby County Health Department Director Alisa Haushalter says the new directive will be in effect at 12:01 a.m. Oct. 7.


  • Alcohol may only be served with food and to customers who are seated at a table.
  • Foodservice at a table for each customer/group should not exceed two hours.


  • All establishments shall close at 12 midnight. This means that any guests who are already receiving service at 12 midnight may remain there until 12:30 am to complete payment arrangements but may not be served food or beverages after 12 midnight. (Previously 10pm.)
  • Groups no larger than eight (8) may be allowed to enter together and act as a “family unit” so long as each group maintains a distance of six (6) feet from all other groups. (Previously 6.)

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Record a Video for More Relief Now

Restaurant ACT

Expanded outdoor dining is an essential lifeline for many restaurants during the ongoing pandemic.  Our most recent survey indicates outdoor dining represents about 44% of revenue for full-service establishments currently.

But the onset of cold weather will require operators to make substantial investments in equipment or risk shutting down outdoor dining.  We are calling on local lawmakers to help restaurant operators in prolonging the outdoor dining season this fall and winter.

We’re asking YOU – restaurant operators and employees – to tell your story of how vital outdoor dining is to your restaurant. Are you worried about the impact cold weather will have on your restaurant’s ability to survive?

By telling your story, we hope to encourage local officials to replicate recent efforts seen in cities such as in the District of Columbia where Mayor Muriel Bowser has allocated $4 million in grants for outdoor dining. 

Upload a quick video HERE, on Restaurants Act.

Thank you for your continued effort on behalf of the industry.

Free webinars


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Courtesy of Menus4All

Monday, May 11 at 4pm
Learn all about contactless menus (menus that diners can view on their phone).
Register here.

Courtesy of US Foods

All of USF’s previously recorded webinars are here! Watch on-demand!

View upcoming webinars here.

Courtesy of Sysco

All of SYSCO’s previously recorded webinars are here! Watch on-demand!

View upcoming webinars here.

Courtesy of Memphis Business Journal

Straight Talk: A series on how businesses are navigating the unknown and adjusting operations to survive
Chuck Pinkowski, owner, Pinkowski & Company
Wayne Tabor, president & CEO, Metropolitan Memphis Hotel & Lodging Association
McLean Wilson, principal, Kemmons Wilson Companies

US Foods
Recording from May 3 here

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Memphis Restaurant Association Free Printables

Contact Tracing Sign Up Form PDF (both quarter sheets and full page) – print this page to keep track of the required name and phone number of parties eating at your establishment. Shelby County Health Directive #8 dated July 8, 2020. Our understanding is that you must collect the name and number of one person per party.

Screening customers Poster PDF According to the Tennessee Pledge (posted here) restaurants are required to screen their customers for illness. We have created a free printable for you to post on all your doors which serves to question your incoming customers.

Free prescription card (print out or save to your phone.) This prescription card will save you money on your prescriptions from the pharmacy. Use it with any insurance you have to see if stacking the discount will save you even more money.

Free Office Depot discount card (print out or save to your phone.) This card can be used for so much. The greatest savings is on copies, but you can save on all sorts of other products from Office Depot like cleaning supplies, office furniture, printer ink, and more.

Please consider joining the Memphis Restaurant Association. You can sign up here.

Governor Lee Extends to Go Drinks for Restaurants Through September

Executive Order No. 59

Executive Order No. 59 extends previous provisions that:

  • Urge persons to wear a cloth face-covering in places where in close proximity to others, while facilitating local decision-making concerning face-covering requirements;
  • Urge social distancing and limit social and recreational gatherings of 50 or more persons, unless adequate social distancing can be maintained;
  • Limit nursing home and long-term-care facility visitation, while providing a framework for safe, limited visitation, and continue the closure of senior centers;
  • Provide that employers and businesses are expected to comply with the Governor’s Economic Recovery Group Guidelines (e.g., Tennessee Pledge) for operating safely (the 6 counties with locally run county health departments have authority to issue different directives on businesses/venues);
  • Provide that bars may only serve customers seated at appropriately spaced tables and must follow the Economic Recovery Group Guidelines (e.g., Tennessee Pledge) for restaurants (the 6 counties with locally run county health departments have authority to issue different directives on businesses/venues);
  • Continue access take-out alcohol sales to encourage carryout and delivery orders;
  • Allow broad access to telehealth services;
  • Increase opportunities for people to easily join the healthcare workforce;
  • Facilitate increased testing and health care capacity;
  • Extend deadlines and suspend certain in-person continuing education, gathering, or inspection requirements to avoid unnecessary person-to-person contact; and
  • Increase opportunities to work remotely where appropriate.

Join the ServSafe Dining Commitment

As an integral part of the history and fabric of your community, it’s time to make plans to safely welcome customers back to your dining room. We invite you to prepare for your reopening with the ServSafe Dining Commitment, a multi-million-dollar program aiming to reassure customers that the restaurants they love are open, trained in new sanitation and safety procedures, and committed to the health and enjoyment of their diners.

Restaurants Who Make the Commitment:

  • Adhere to the National Restaurant Association Reopening Guidance in addition to the guidance of Federal and State regulatory bodies
  • Train staff on core food safety procedures as well as supplemental COVID-19 precautions.

All Restaurants Who Join the ServSafe Dining Commitment Will Recieve:

  • A coupon code for 20% discount on select ServSafe products
  • Access to ServSafe’s library of food safety posters
  • Their location added to our searchable database for the dining public
  • A digital marketing kit to promote their safety commitment

The ServSafe Dinning Commitment also communicates to potential diners the steps they should take to protect staff, other patrons, and themselves while dining via our diner information site,

Ready to commit? Take the next step in welcoming diners back and make the commitment.

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Shelby County Health Directive 8

Quote from Daily Memphian: “Restaurants will be ordered to close at 10 p.m. in the latest Shelby County health directive, Alisa Haushalter, Shelby County Health Department director, said during Tuesday’s press briefing. Haushalter later clarified that bars within restaurants can still serve food.”

Daily Memphian article here

Quote from Fox13 article: ”

  • Close bars again effective tomorrow at midnight (The directive specifically states “Any changes between this Directive and Directive No. 7 shall take effect Wednesday, July 8, 2020, at 12:00 pm” which indicates noon on Wednesday, July 8.). Bars that are housed inside a restaurant will still be able to serve food.
  • Restaurants will have to close at 10 p.m. effective at midnight tomorrow.”

Fox13 article is here

We expect the health directive to be posted today on the Shelby County Health Department website here. (As of the time of this email, we didn’t see a link to Directive 8 directly from the above website.)
Link to Health Directive 8. This is a direct link to the Directive.

Our understanding of this ordinance:
Serving food at your bar is still allowed (as long as seating parties 6 feet apart). Someone “camping out” at your bar for hours, watching TV, without ordering food, is not allowed.
Standing service at the bar is still not allowed.

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Lbd Delivery Extended Again With Executive Order


Restaurants, wine-only restaurants, and limited-service restaurants may continue to offer carryout and delivery of alcoholic beverages until August 29, 2020, except as otherwise may be extended by Executive Order. No other on-premise liquor-by-the-drink license types may offer alcoholic beverages for carryout or delivery.


FAQs are here.

TN ABC page is here.

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TN Gov. Lee Announces Relief Program – No Details Yet on How to Apply


NASHVILLE, Tenn. – Tennessee Governor Bill Lee, Lt. Gov. Randy McNally, House Speaker Cameron Sexton, and the Financial Stimulus Accountability Group announced a new relief program for Tennessee businesses affected by the COVID-19 pandemic. The Tennessee Business Relief Program will direct approximately $200 million in federal Coronavirus Relief Funds through the Department of Revenue directly to small businesses that qualify.

The Tennessee Business Relief Program amounts awarded will be based on the annual gross sales of the business. More details will be posted on the Department of Revenue’s website in the coming days.

Restaurants are small businesses that are eligible under the program.

Full press release is here.
FAQs are here.
Tennessee businesses that were closed via Executive Order are encouraged to update their mailing addresses by logging into TNTAP here.

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1-Click Email to TN Senators About PPP

Call to action

On Thursday, May 28 the U.S. House of Representatives passed a bipartisan bill fixing the Paycheck Protection Program (PPP).

The Paycheck Protection Flexibility Act passed by a vote of 417-1.

The Paycheck Protection Flexibility Act makes desperately-needed improvements in the program that are important to our industry, including:

  • 24-week covered period (instead of 8)
  • 60/40 split (instead of 75/25)
  • Loan forgiveness still applies if FTEs won’t come back, or if revenue in December is below Feb 2020 levels.
  • Five-year loan-repayment terms for future PPP loans
  • Payroll tax deferment restored

More details on the bill can be found HERE.

The biggest challenge is pressing the Senate that passing this bill needs to happen soon before it becomes a moot point for many PPP loan holders.

Our Senators need to hear from you now to pass this bill, fix the PPP, and preserve America’s hospitality and tourism industry.

Email your senators here now.

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